Platform Proposal

Custom Car Wash Membership Platform

A white-label solution that eliminates revenue share fees, adds native marketing automation, and creates a new licensing revenue stream.

5%+
Revenue Retained
5%+
Revenue Retained/Mo
White-Label
License to Others
1

The Opportunity

The car wash membership market has clear gaps that a custom platform can exploit.

$

Eliminate Revenue Share

Everwash takes 8% of gross revenue. A custom platform reduces fees to ~3% (payment processing only), keeping 5%+ more revenue per transaction.

M

Native Marketing Automation

No platform offers integrated SMS/email automation. Everwash users pay for OptSpot separately. Build it in from day one.

W

White-Label Architecture

No competitor offers true white-labeling. Custom branding, domains, and app icons per operator create differentiation.

L

Licensing Revenue Stream

Mike's network touches more car washes than anyone. License the platform to other operators for recurring revenue.

Strategic Advantage: QWave Labs isn't just building a tool for one car wash - it's building a platform to dominate the car wash membership market through distribution and licensing.

2

Platform Vision

An all-in-one ecosystem that handles everything from customer signup to automated retention campaigns.

Customer Mobile App

Core Product
  • QR code scanning for instant wash access
  • Multiple membership tier selection
  • Multi-vehicle management
  • Family/fleet plan support
  • Wash history and analytics
  • Apple Wallet / Google Pay integration
  • Referral program with tracking
  • Push notification preferences

Owner Dashboard

Management
  • Real-time member and revenue metrics
  • Multi-location management
  • Staff performance tracking
  • Membership tier configuration
  • Promo code creation and tracking
  • Churn analysis with cancellation reasons
  • Financial reporting and payouts
  • Custom branding settings

Marketing Automation

Differentiator
  • Welcome email/SMS sequences
  • Win-back campaigns for churned members
  • Usage reminder campaigns
  • Credit card expiry alerts
  • Birthday/anniversary messages
  • Weather-triggered promotions
  • Upsell campaigns based on usage
  • Referral program automation

Landing Page Builder

Conversion
  • Custom-branded signup pages
  • Membership tier display and comparison
  • Secure payment processing
  • Embeddable widget for existing sites
  • Mobile-optimized checkout
  • Promo code application
  • Location-specific customization
  • A/B testing capability
3

Technical Approach

Modern, scalable technology stack designed for rapid development and long-term maintainability.

Mobile App
React Native
iOS + Android from single codebase
Dashboard
Next.js
Fast, SEO-friendly, TypeScript
Backend
Supabase
PostgreSQL + Auth + Real-time
Payments
Stripe
Subscriptions + card updater
SMS
Twilio
Reliable, scalable messaging
Email
Resend
Transactional + marketing

Why This Stack: Supabase + Next.js + React Native is a proven combination for rapid MVP development. Stripe handles complex subscription logic. Twilio and Resend provide enterprise-grade messaging without the complexity.

4

Investment & ROI

Financial analysis showing clear path to positive ROI within the first year.

Monthly Savings Calculator (Per Location)

Monthly membership revenue (example) $7,000
Everwash fee (8%) -$560
Custom platform fee (3% Stripe) -$210
Monthly Savings $350
Annual Savings (1 location) $4,200
Phase Deliverable Investment Range
Phase 1: MVP Mobile app, basic dashboard, Stripe integration TBD
Phase 2: Full Platform Marketing automation, advanced analytics, staff tools TBD
Phase 3: White-Label Multi-tenant, operator onboarding, licensing portal TBD
Total Complete white-label platform To Be Scoped

ROI Note: The 5% revenue retained per location compounds significantly with multiple locations. Additional white-label licensing revenue can further accelerate returns.

5

Implementation Timeline

Phased approach that delivers value early while building toward the complete vision.

Phase 1
MVP Launch
8-12 weeks
  • Customer mobile app with QR scanning
  • Basic owner dashboard
  • Stripe subscription integration
  • Member management (CRUD)
  • Simple landing page
Phase 2
Full Platform
12-16 weeks additional
  • SMS/email marketing automation
  • Advanced analytics and reporting
  • Staff performance tracking
  • Multi-location support
  • Churn prediction and interventions
Phase 3
White-Label & Scale
8-12 weeks additional
  • White-label configuration portal
  • Operator self-service onboarding
  • Revenue share management
  • Network membership support
  • API for third-party integrations
6

Risk Mitigation

Proactive strategies to minimize development and business risks.

Technical Complexity

Building a full platform requires significant development effort.

Mitigation: Phased approach with MVP first. Validate with real users before full investment.

User Adoption

Members may resist switching from Everwash.

Mitigation: Improved UX, clearer terms (no "unlimited" confusion), better app ratings target.

Payment Integration

Subscription billing is complex with edge cases.

Mitigation: Stripe handles complexity. Automatic card updater reduces failed payments.

Market Competition

Everwash and others may improve their offerings.

Mitigation: White-label differentiation. Mike's network provides distribution advantage.
7

Why Build Now

Market Timing

Car wash membership adoption is accelerating. Early movers in white-label will capture the licensing market before competitors.

Technology Maturity

Supabase, React Native, and Stripe have matured to where building this platform is 50% faster than 3 years ago.

Distribution Advantage

Mike's network provides immediate distribution channel that competitors can't replicate. First-mover advantage is real.

Revenue Compounding

The 5% difference between Everwash's 8% and standard payment processing (3%) represents significant margin that could be retained with an alternative platform.

Ready to Build?

Review the detailed feature roadmap to see the complete implementation plan, or schedule a call to discuss next steps.

View Feature Roadmap Technical Architecture